Pacific Air HVAC
San Fernando Valley, LA
$38,400
Additional revenue recovered in first 3 months
1The Challenge
Pacific Air was losing 3-5 emergency calls every weekend to voicemail. Their answering service cost $3,200/month and still had 30+ minute dispatch times. During heat waves, they'd miss dozens of AC failure calls overnight.
✓The Solution
Deployed EmergencyFix AI to handle all after-hours calls. The AI was trained on HVAC-specific emergencies including no-heat, AC failure, gas leaks, and carbon monoxide scenarios. Setup took 48 hours.
$4,200
First recovered job (2 a.m. no-heat call)
87%
Reduction in missed after-hours calls
< 90 sec
Average dispatch time (was 45 min)
$2,700
Monthly savings vs. answering service
“We recovered a $4,200 no-heat job at 2 a.m. on the first Saturday. The AI handled the triage perfectly. The homeowner had no idea they were talking to AI.”
Sarah Chen
Operations Manager, Pacific Air HVAC